Chatifai AI Chatbot & Support

Name: Chatifai AI Chatbot & Support
Price: 39 USD
Rating: 5 (32 reviews)
Author: Chatifai

by Chatifai

View on Shopify

Turn visitors into buyers with Chatifai AI Livechat

Chat Free plan

Rating: 5.0
Reviews: 32
Pricing from: $39.00/mo
Launched: Apr 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 32 reviews · generated 1 second ago

Unlock AI review insights

Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

Unlock the bad reviews

About Chatifai AI Chatbot & Support

Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget. Supports Multi languages with no coding required. Install and go live in minutes.

Highlights

AI chatbot trained on your products, FAQs, and policies answers instantly
Live chat with real-time agent handoff and WhatsApp, email, and call support
Smart abandoned cart recovery with popup reminders and email notifications

Languages

English, German, Dutch, Spanish, French, Italian, Japanese, and Korean

Rating breakdown

Pricing

Free Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · Multilingual support
- · Custom branding
Startup $39.00 /mo

$0.09 per additional AI reply beyond the 300 monthly limit
- · 300 AI conversations / month
- · Order Tracking
- · Email Notifications
- · Train Chatifai
Growth $149.00 /mo

$0.09 per additional AI reply beyond the 2,500 monthly limit
- · $1 for the first month
- · 2,500 AI conversations / month
- · Up to 10,000 products
- · 300 Knowledge Sources
Scale $239.00 /mo

$0.09 per additional AI reply beyond the 7,000 monthly limit
- · 5,000 AI conversations / month
- · Priority Support
- · Built for high-volume Shopify stores
- · Fastest feature access

Developer

Chatifai

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.