ChatIQ: AI Chatbot & Live Chat

Name: ChatIQ: AI Chatbot & Live Chat
Rating: 3.8 (30 reviews)
Author: EniMoh

by EniMoh

View on Shopify

Converts conversations into orders. Recommends products & answers questions

Chat FAQ

Rating: 3.8
Reviews: 30
Pricing from: —
Launched: Dec 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 30 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About ChatIQ: AI Chatbot & Live Chat

ChatIQ isn't a support chatbot — it's a sales machine. When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI. Result: Merchants see 30-35% higher average order values and 40% fewer support emails. Works for any category: skincare, fashion, food, beauty, home goods. Setup in 5 minutes. No coding.

Highlights

30-35% higher average order value (customers get personalized recommendations)
Powered by ChatGPT & Claude — true AI, not keyword matching
Handles follow-ups instantly ("is it available in black?" knows what you mean)
24/7 order support — no more customer emails or support tickets

Languages

English