Chaty Chat Buttons & WhatsApp

Name: Chaty Chat Buttons & WhatsApp
Price: 15 USD
Rating: 4.9 (313 reviews)
Author: Premio

by Premio

View on Shopify

Chat on 20+ chat buttons: WhatsApp, Facebook Messenger, Viber, Line, Telegram, Instagram, phone, etc

Badge and icon Chat Free plan

Rating: 4.9
Reviews: 313
Pricing from: $15.00/mo
Launched: Nov 2019
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 313 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Chaty Chat Buttons & WhatsApp

Chaty is an all-in-one chat button that lets customers chat with you via their preferred live chat messaging app: WhatsApp widget, Facebook Messenger, SMS, email, Viber, phone, WeChat, Skype, Line, Instagram, TikTok, Telegram, Poptin & more chat apps. You can add a contact form, phone button, Call Now button & click to call widget for accessibility. Add preset messages to your WhatsApp chat button. Increase sales conversions, generate leads, and improve client support in one live chat button.

Highlights

Close sales via WhatsApp chat, Facebook Messenger, Line, Telegram, Viber, TikTok
Let visitors reach you via their preferred chat apps including SMS & call button
Customize chat widget's font, color, position, icons, & preset welcome messages
Track & analyze customer interactions with your chat button via Google Analytics
Show WhatsApp icon & chat buttons on mobile & desktop using triggers & targeting

Languages

English

Rating breakdown

302

Pricing

Free Free
- · 500 Visitors/month
- · Unlimited chat channels
- · WhatsApp chat pop up
- · Chat widget customization
Basic $15.00 /mo
- · 10,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · WhatsApp Chat Customization
Pro $39.00 /mo
- · 50,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · WhatsApp Chat Customization
Growth $79.00 /mo

Bigger plans for stores with more than 150,000 visitors per month are available
- · 150,000 Visitors/mo
- · Agents Pop Up
- · Chat View Pop Up
- · WhatsApp Chat Customization

Developer

Premio

Apps tracked: 4
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.