Cloze: AI Shopping Assistant

Name: Cloze: AI Shopping Assistant
Price: 49 USD
Rating: 5 (1 reviews)
Author: Optify

by Optify

View on Shopify

Turn browsers into buyers with an AI shopping assistant that knows your products and never sleeps.

Chat Free plan

Rating: 5.0
Reviews: 1
Pricing from: $49.00/mo
Launched: Apr 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1 review · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Cloze: AI Shopping Assistant

Cloze is an AI shopping assistant and ecommerce chatbot that helps customers discover, compare, and buy products directly in conversation. Powered by your live Shopify catalog, inventory, knowledge base, and shopper cart, it delivers personalized recommendations, product answers, rich product cards, upsells, cross-sells, and order tracking. Customize its design, tone, language, and AI personality, capture leads, support shoppers 24/7, and take over any chat when a human touch is needed.

Highlights

AI shopping assistant: personalized recommendations, rich cards & live inventory
Conversational product discovery, comparisons & cart-aware shopping guidance
AI customer support for product questions, policies & 12+ carrier tracking
Customize your AI assistant: colors, fonts, icons, position, tone & language
Human handoff plus auto-synced Shopify catalog, collections & knowledge base

Languages

French, English, Spanish, Portuguese (Brazil), Portuguese (Portugal), German, Italian, and Dutch

Rating breakdown

Pricing

Free Free
- · 25 AI conversations per month
- · Up to 100 synced products
- · Core assistant customization
- · 7 days of conversation history
Starter $49.00 /mo

0.1$ per additional AI conversation
- · 250 AI conversations per month
- · Up to 1,000 synced products
- · Full assistant customization
- · 30 days of insights and history
Pro $99.00 /mo

0.1$ per additional AI conversation
- · 750 AI conversations per month
- · Up to 10,000 synced products
- · Advanced insights
- · 90 days of conversation history
Scale $199.00 /mo

0.1$ per additional AI conversation
- · 2,000 AI conversations per month
- · Unlimited synced products
- · One year of insights and history
- · Priority support

Developer

Optify

Apps tracked: 4
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.