Coax
by Coax
Bring every customer conversation, order and product into one AI-powered communications workspace.
Chat
Free plan
- Rating
- —
- Reviews
- 0
- Pricing from
- $249.00/mo
- Launched
- Aug 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About Coax
Coax connects Shopify with your customer communications, keeping SMS, WhatsApp, email, phone, live chat and social interactions together in one customer conversation. See customer, order, product and tracking context while you reply, process refunds and product changes, share products, and automate abandoned carts and post-purchase messages. Use AI to draft replies and summarise conversations, helping your team respond faster, reduce missed enquiries and turn more conversations into sales.
Highlights
- Keep SMS, WhatsApp, email, calls, chat and social in one customer thread
- Full customer, order, tracking and purchase history context while you reply
- Automate abandoned carts, order updates, surveys and review requests
- Use AI to draft replies, summarise conversations and handle routine enquiries
- Collaborate with your team using shared conversations
Languages
English