★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Kim‑Managed AI Native Support
by KIMCC INC
AI-native customer support, supervised by experts so tickets resolve, not deflect.
Helpdesk
Free plan
- Rating
- 5.0
- Reviews
- 5
- Pricing from
- Free
- Launched
- Oct 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Kim‑Managed AI Native Support
Kim.cc is a human-supervised AI native service for Shopify brands. Sentinels, trained CX experts, implement, train, and QA the AI on your own past tickets, so replies sound like your team, not a script. New replies start in copilot mode, reviewed before a customer sees anything; we automate only once accuracy is proven. Sentinels own the outcome, so tickets resolve, not deflect. Handle email, chat, Messenger, and Instagram from one inbox, with your brand voice protected at every step
Highlights
- Unified inbox for Email, Chat, Messenger, and Instagram conversations
- AI trained on your own past tickets, not generic help center scripts
- Copilot mode: your team reviews AI replies before customers see them
- Consistent, on-brand replies across every channel and conversation
- We implement and tune it for you; no setup workload on your team
Languages
English