The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Deskhero
by Deskhero
Enrich support replies with real-time store order data in Deskhero.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $29.85/mo
- Launched
- Oct 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Deskhero
Automatically surface customer orders, fulfillment statuses, and tracking IDs inside Deskhero. When a ticket includes an order number, Deskhero fetches order details live from Shopify and suggests a ready-to-send reply. A sidebar widget displays key customer info like past orders and total spent, making support faster and more accurate.
Highlights
- AI suggested replies
- AI Automation
- Microsoft/Google mailbox ready
Languages
English