App Market Gap

DeskWired

by Genesis Digitals

Support that knows your customers, orders and products, and turns chats into sales.

Chat Free plan
Rating
—
Reviews
0
Pricing from
$19.00/mo
Launched
Jul 2026
Est. installs
Est. lifetime revenue

First seen 18 Sep 2026 · Data updated 1 week ago

About DeskWired

Customer support works better when your helpdesk understands your store. DeskWired brings conversations, customers, orders, products and support workflows into one ecommerce inbox. Help shoppers with order questions, recommend the right products, manage email and live chat, and let Tip assist your team without getting between you and your customers.

Highlights

  • Real-time customer chat directly from your support inbox
  • AI + human agent handoff for faster, smarter support
  • Shopify customer and order context inside support workflows.
  • Saved replies, routing, and support workflow tools.

Languages

English