The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
DobroChat: Telegram, Viber, AI
by dobrocode
Chat for communication via Telegram or Viber bot with your buyer: orders, products, statuses.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $9.99/mo
- Launched
- Aug 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About DobroChat: Telegram, Viber, AI
All your Telegram and Viber customer chats in one Shopify inbox. Reply faster with quick replies and automated chat flows, recommend products with rich cards, and send checkout links so buyers order in the chat. Every conversation links to a real Shopify customer - with order history at hand. After purchase, buyers automatically get payment and delivery updates. Connect a Telegram bot, a personal Telegram Business account, or Viber in minutes.
Highlights
- Telegram bot&Phone and Viber live chat with your customers
- Automatic responses, quizzes, text templates, business hours, response analytics
- Automatic tracking of orders and shipments in chat, adding a buyer to the chat
- Connect AI providers for training and automated responses.
- Creating contacts and companies directly from the chat, placing an order
Languages
English and Ukrainian