eBanqo ‑ Live Chat & Chatbot

Name: eBanqo ‑ Live Chat & Chatbot
Price: 15 USD
Rating: 5 (2 reviews)
Author: eBanqo Inc

by eBanqo Inc

View on Shopify

Use AI to turn your messaging apps into 24/7 sales and support channels

Chat Free plan

Rating: 5.0
Reviews: 2
Pricing from: $15.00/mo
Launched: Apr 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About eBanqo ‑ Live Chat & Chatbot

Allow buyers to access your online store (and inventory) via web chat or their favourite messaging channels i.e. Facebook Messenger, Instagram DM, or WhatsApp. (a) Unify all your chat messages on one screen, (b) Respond to customers making buying decisions in seconds, and (c) Allow your customers to self-serve using AI chatbots e.g. search your inventory, report an issue, and track order status - several other self-serve options can be added soon.

Highlights

Chat with buyers from one platform - at your desk or on-the-go (mobile)
Monitor chats between your teammates and your customers (for quality, etc.)
Send text and media broadcast messages to your buyers and prospects
24/7 AI bot to provide instant answers to customer inquires and questions
Chatbots that turn your DM (in WhatsApp, Facebook, IG, etc) into an online store

Languages

English

Rating breakdown

Pricing

Free Free

$0.03 per extra customer. $0 for each of Web chat, Messenger, Instagram DM, Google Business, and CRMs. $19 for WhatsApp
- · 100 chat customers
- · Unlimited teammates
- · Live chat
- · Automated FAQ responses (basic)
Growth - Starter $15.00 /mo

$0.03 per extra customer. $19 for each of Web chat, Messenger, Instagram, Google Business, and WhatsApp. CRMs: $0
- · 600 chat customers
- · Unlimited teammates
- · Live chat
- · FAQ responses using AI
Growth - Plus $55.00 /mo

Same Add-on fees as the GROWTH - STARTER plan. Contact us for more pricing options and add-ons
- · 2,400 chat customers
- · Unlimited teammates
- · Live chat
- · FAQ responses using AI
Growth - Advanced $266.00 /mo

Same Add-on fees as the GROWTH - STARTER plan. Contact us for more pricing options and add-ons
- · 10,000 chat customers
- · Unlimited teammates
- · Live chat
- · FAQ responses using AI

Developer

eBanqo Inc

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.