★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Egentify
by Egentify
AI support across chat, email, and voice. Answers customer questions and helps resolve tickets.
Chat
Free plan
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $39.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Egentify
Egentify is an AI support agent that resolves customer questions in chat, email, and voice before your team needs to step in. It uses your live store data (products, orders, shipping, policies) to answer accurately, and routes only what it can't handle to your team. Watch every conversation live and take over any chat from a shared dashboard. Egentify significantly reduces the support volume reaching your team.
Highlights
- Answers chat, email, and voice questions before your team needs to step in.
- Looks up orders, tracking, and shipping status directly from your store
- Unified ticket inbox with full conversation history across every channel
Languages
English