FormalChat
by FirasCodes
Add an AI chat widget to your store in minutes. Capture leads and hand off to your team instantly.
Chat
Free plan
- Rating
- —
- Reviews
- 0
- Pricing from
- $23.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About FormalChat
FormalChat adds an AI-powered chat widget to your Shopify store in minutes. The AI is automatically trained on your product catalog so it can answer customer questions accurately from day one. When a shopper wants to speak with a person, the AI hands them off to your team in real time. You manage all conversations from a web dashboard or the FormalChat native and PWA mobile apps, and get push notifications when customers are waiting.
Highlights
- AI trained on your products answers customer questions automatically, 24/7
- Handoff connects shoppers to your team when they want to speak with a person
- Manage all chats from a web dashboard or iOS and Android mobile app
- Push notifications alert you on your phone when a customer is waiting
- Lead capture collects visitor email and contact info automatically during chat
Languages
English