★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
FunctionalAI
by FunctionalAI
Instantly add a customized AI chatbot to your store using your own files and knowledge base.
Chat
Free plan
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $24.99/mo
- Launched
- Jun 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About FunctionalAI
Easily add a customizable AI chatbot to your Shopify store. Use the setup wizard to automatically sync your products, pages, and store info — or upload your own documents. Your knowledge base stays fresh with automatic daily updates. Customers can ask about products and check order status directly in chat. Customize the look, tone and monitor live conversations. Reduce support load and deliver seamless, on-brand experiences.
Highlights
- Add text files with product details or FAQs to build the chatbot’s knowledge.
- Set colors to match your store and define how the chatbot should respond.
- View real-time conversations to understand customer needs and improve responses.
- Sync your Shopify products and pages automatically to keep answers up to date.
Languages
English