★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
HelpDesk.com AI Ticketing
by Text
Help desk ticketing system to easily manage multiple communication channels and customer relations.
- Rating
- 1.0
- Reviews
- 1
- Pricing from
- $34.00/mo
- Launched
- Jan 2021
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About HelpDesk.com AI Ticketing
HelpDesk.com centralizes all emails, website forms, chats, and more into one secure inbox, maximizing support excellence. Automations and AI allow for rapid, multichannel responses so no one is left waiting. HelpDesk.com integrates easily with your preferred apps, fitting right into existing processes. Advanced teamwork features improve work organization and influence response times. Access to customer purchase history lets you personalize responses, build trust, and foster long-term relations.
Highlights
- Use solid collaboration HelpDesk.com features to solve client cases together.
- Automate ticket resolution with HelpDesk.com rules and macros to save time.
- Use HelpDesk.com AI to sum up any lengthy ticket and refine texts to fit you.
- Customize your message layout to respond professionally and stay consistent.
- Track customer insights using the shopping history in the HelpDesk.com ticket.
Languages
English