Customer Service & Help center

Name: Customer Service & Help center
Price: 29 USD
Author: Carthike

by Carthike

View on Shopify

Chat Free plan

Rating: —
Reviews: 0
Pricing from: $29.00/mo
Launched: Apr 2020
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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Rating breakdown

No reviews yet.

Pricing

Starter Plan Free
- · Up to 100 conversations are free
- · Unlimited agents
- · Unlimited conversations
- · Email + Livechat + Social Inbox
Unlimited Plan $29.00 /mo
- · Unlimited agents
- · Unlimited conversations
- · Email + Livechat + Social Inbox
- · Unlimited Reporting

Developer

Carthike

Apps tracked: 3
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.