Hermie

Name: Hermie
Price: 9.99 USD
Author: Young Pine Consulting Management Co., Limited

by Young Pine Consulting Management Co., Limited

View on Shopify

AI chatbot that answers customer questions using your store products and custom knowledge base.

Chat

Rating: —
Reviews: 0
Pricing from: $9.99/mo
Launched: Aug 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About Hermie

Hermie is an AI customer service chatbot for Shopify. It learns from your products, collections, and store pages to answer customer questions instantly — covering product details, shipping, and returns. You can build a custom knowledge base with your own Q&A for FAQs and policies. Products sync automatically with real-time webhook updates. The chat widget integrates cleanly into your storefront and supports multiple languages.

Highlights

AI chatbot trained on your products, collections and store pages
Custom knowledge base for FAQs, policies and business rules
Automatic product sync with real-time webhook updates
Collect customer feedback and send email notifications
AI chatbot trained on your products, collections and store pages

Languages

English