★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
HireNinja: AI Chatbot & Inbox
by HireNinja
AI chatbot for Store, Instagram, WhatsApp & Messenger — 100+ languages - 24/7
Chat
Free plan
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $19.00/mo
- Launched
- Feb 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About HireNinja: AI Chatbot & Inbox
Hire your first AI Ninja — the Support Ninja. HireNinja is an AI chatbot for Shopify that answers customer questions on Instagram DMs, WhatsApp, Messenger, and your store — 24/7, in 100+ languages. Trained on your products, policies, and brand voice, the Support Ninja looks up orders, recommends products from your catalog, handles refunds and FAQs, and recovers abandoned carts directly inside the conversation.
Highlights
- AI chatbot for Instagram DMs, WhatsApp, Messenger and store chat
- Answers product questions and recommends products from your catalog
- Recovers abandoned carts on Instagram and WhatsApp automatically
- Trained on your products, policies, and brand voice — not generic
- 24/7 auto-replies with smart handoff to your team when needed
Languages
English