InboxServe

Name: InboxServe
Price: 50 USD
Rating: 5 (3 reviews)
Author: InboxServe

by InboxServe

View on Shopify

AI-first support for your Multi-Brand organization. Automate intake and resolve requests faster.

Helpdesk

Rating: 5.0
Reviews: 3
Pricing from: $50.00/mo
Launched: May 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 3 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About InboxServe

Inboxserve helps Shopify merchants run support with AI-first workflows. The app automates intake, structures requests, and connects support with store context. This reduces repetitive work, improves response efficiency, and helps teams scale support through a more organized and branded customer experience.

Highlights

Shipping risk and chargeback alerts
Full customer profiles with order history and spend
Let customers contact your store through a branded support portal
Automated refunds and order alerts.
AI chatbot with live agent escalation

Languages

English

Rating breakdown

Pricing

Starter $50.00 /mo

Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
- · Unified inbox for every customer email
- · Live Shopify order & customer sync
- · AI drafts your reply in one click
- · Summarize & translate any thread
Professional $150.00 /mo

Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
- · Everything in Starter, plus:
- · AI auto-tags & routes every ticket
- · Sentiment & intent on autopilot
- · Store Intelligence: daily insights
Business $299.00 /mo

Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
- · Everything in Pro, plus:
- · Fully automated AI auto-replies
- · AI answers grounded in your KB
- · AI chatbot & live chat widget
Enterprise $599.00 /mo

Metered charges may apply beyond included AI, email, storage & conversations. Optional add-on packs available.
- · Everything in Business, plus:
- · Unlimited seats, stores & convos
- · 100,000 emails per month
- · Volume discounts on AI credits

Developer

InboxServe

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.