Know Reply‑AI Email Engagement
by Know Reply Inc.
No more no-reply campaigns and order emails: Know Reply's AI answers customers like your brand would
Helpdesk
Free plan
- Rating
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- Reviews
- 0
- Pricing from
- $20.00/mo
- Launched
- Oct 2025
First seen 18 Sep 2026 · Data updated 1 week ago
About Know Reply‑AI Email Engagement
Know Reply uses AI to answer customer replies to your campaign and no-reply emails. It connects to your Shopify store to reference products, orders, and customer details so responses are relevant to each shopper. The app sends on-brand replies automatically, with configurable tone and knowledge base, and can hand off to your team when human follow-up is needed. A built-in dashboard summarizes topics, intent, and activity to inform campaign planning. Multi-language support of customer emails.
Highlights
- AI agents handle replies to campaign and no-reply marketing emails
- Answers are Shopify-aware referencing products, orders, and customer details
- AI agents take action across connected systems
- Insights dashboard summarizes customer topics, needs, and activity
Languages
English and Japanese