LimeChat: WhatsApp Support+AI

Name: LimeChat: WhatsApp Support+AI
Price: 199 USD
Rating: 4.9 (50 reviews)
Author: LimeChat AI

by LimeChat AI

View on Shopify

Deliver Exceptional Support and Increase Retention with AI-Powered WhatsApp

Chat

Rating: 4.9
Reviews: 50
Pricing from: $199.00/mo
Launched: Nov 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 50 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About LimeChat: WhatsApp Support+AI

LimeChat empowers brands with AI-powered WhatsApp support. It automates customer interactions with GPT-driven chatbots for seamless, scalable, human-like assistance. This enhances satisfaction and retention. LimeChat’s marketing tools drive repeat revenue through broadcasts, journeys, and direct selling. With spam-free marketing and dedicated experts, we ensure impactful results.

Highlights

GPT-Powered Support: Chatbots for amazing automation and experience
Complete CRM: Enable your agents with AI across WhatsApp, Email, FB, IG and Call
AI-Powered Analytics into WhatsApp RoAS, Conversions, CSAT, and NPS
WhatsApp Selling: Consultative Journeys, Catalogs, FAQs and Checkout on WhatsApp
2-way WhatsApp Marketing: Abandoned Carts, Build-Your-Own Journeys & Segments

Languages

English

Rating breakdown

Pricing

Growth $199.00 /mo

$0.02 per additional tickets
- · 3 Agent Logins
- · Verified Official WhatsApp
- · WhatsApp Broadcasts
- · WhatsApp Journey(ABC+Order confirmation)
Pro $399.00 /mo

$0.03 per additional ticket
- · 5 Agent Logins
- · Everything in Growth +
- · Segmentation and Cross-sell Journeys
- · Click-based Support & Commerce Chatbot
Advanced $699.00 /mo

$0.05 per additional tickets
- · 8 Agent Logins
- · Everything in Pro +
- · 2-way WhatsApp Journeys and Broadcasts
- · Gen AI Support & Commerce Chatbot

Developer

LimeChat AI

Apps tracked: 1
Average rating: 4.9

Developer page on Shopify →

Competing apps

Same categories, largest first.