Logiq AI: Voice & Chat Support

Name: Logiq AI: Voice & Chat Support
Price: 99 USD
Rating: 5 (2 reviews)
Author: Logiq AI Ltd

by Logiq AI Ltd

View on Shopify

Turn Costly Support Inquiries into 24/7 Sales with Fully Automated Voice & Chat AI (incl. Phone).

Chat Support - Other Free plan

Rating: 5.0
Reviews: 2
Pricing from: $99.00/mo
Launched: May 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Logiq AI: Voice & Chat Support

Logiq AI is your fully autonomous support employee via web call and chat, even by phone. Our AI specialists optimize the prompt for your unique shop, before delivering. As a result, it proactively guides customers to the shopping cart and boosts sales. You save costs because the AI can handle most routine questions fully autonomously. Its 24/7 availability resolves uncertainties right before purchase, which effectively reduces returns. Start with our pay-as-you-go plan with no fixed base fee.

Highlights

Semantic Search: Locates products without needing exact keyword matches.
Sales Assistance: Guides customers through dialogues directly to checkout.
Smart Handover: Automatically creates pre-qualified email support tickets.
Data Security: Secure caller verification; keeps payment data invisible.
Safety First: Technical blocks for cancellations, refunds, and vouchers.

Languages

English and German

Rating breakdown

Pricing

Pay As You Go Free

Voice AI $0.50/min & Chat AI: $0.10/msg
- · 1 Conversation Line included
- · Up to 5,000 products per store
- · Manual updates of RAG
- · Standard language & voice
Professional $99.00 /mo

Voice AI §0.35/min & Chat AI: $0.075/msg
- · 5 Conversation Line included
- · Up to 10,000 products in per store
- · Intelligent updates of RAG
- · Standard language & voice
Enterprise $249.00 /mo

Voice AI $0.25/min & Chat AI: $0.05/msg
- · +10 Conversation Lines
- · +10,000 products per store
- · Intelligent updates of RAG
- · Language & voice freely selectable

Developer

Logiq AI Ltd

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.