The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Molin: AI Chatbot Agent
by Molin AI Ltd
ChatGPT-powered AI that helps customers buy faster while reducing your customer support workload.
Chat
Free plan
- Rating
- 4.7
- Reviews
- 11
- Pricing from
- $23.00/mo
- Launched
- Jan 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Molin: AI Chatbot Agent
Molin is a ChatGPT-powered AI chatbot that answers customer questions instantly using your shop’s data. It supports 90+ languages and provides personalized product recommendations while handling inquiries. Molin creates conversational customer experiences by assisting shoppers in real-time. It can track and update orders, process refunds automatically on its own. Connecting Molin AI to your website and Facebook Messenger will help reduce support workload while improving your conversion rates.
Highlights
- Sell more: Recommend products to your customers in conversation to sell more.
- Reply instantly: Answer customer questions instantly in multiple languages.
- AI Actions: Automatic order updates, cancellations, refunds and more.
- Engage customers with personalised conversation starters based on user behavior.
- Gain unique insights from your customer's conversations to improve your shop.
Languages
English