Pinpointed AI Sommelier

Name: Pinpointed AI Sommelier
Price: 29 USD
Rating: 5 (3 reviews)
Author: Pinpointed

by Pinpointed

View on Shopify

AI Sommelier that learns every customer's taste and personalises your wine & spirits store.

Chat Free plan

Rating: 5.0
Reviews: 3
Pricing from: $29.00/mo
Launched: Jan 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 3 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Pinpointed AI Sommelier

Turn browsers into buyers with an AI that does more than answer questions. Pinpointed AI Sommelier recommends products from your live inventory, answers store questions, learns customer preferences, tracks AI-assisted revenue, and helps personalise your storefront. Understand what shoppers want, deliver better recommendations, and increase sales with customer intelligence built for wine and spirits retailers.

Highlights

Recommends wines, beers and spirits from your live inventory
Learns customer preferences with Taste Passport and conversation memory
Personalises recommendations and storefront content (AI Merchandiser)

Languages

English, French, German, Dutch, and Italian

Rating breakdown

Pricing

Free Free
- · 30 AI conversations/month
- · Wine, beer & spirits recommendations
- · Food pairing & gift suggestions
- · Live inventory recommendations
Starter $29.00 /mo
- · Unlimited AI conversations/month
- · Everything in Free
- · Last 25 conversations in dashboard
- · Basic widget customisation
Pro $99.00 /mo
- · Everything in Starter
- · Answers questions about your store
- · Top recommended products report
- · Product click-through tracking
AI Merchandiser $299.00 /mo
- · Everything in Pro
- · AI Merchandiser
- · Personalised storefront blocks
- · Taste Passport customer memory

Developer

Pinpointed

Apps tracked: 5
Average rating: 4.5

Developer page on Shopify →

Competing apps

Same categories, largest first.