Reclaim
by CGN Media Group LLC
AI triages each support ticket against the real order and drafts the reply for you.
- Rating
- —
- Reviews
- 0
- Pricing from
- $29.00/mo
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About Reclaim
Reclaim reads every inbound support ticket, matches it to the real Shopify order, and proposes a guardrailed resolution. It classifies intent, sentiment, and urgency, drafts a brand-voice reply grounded in the actual order, tracking, and refund history, and enforces your policy so risky refunds escalate to a human instead of going out automatically. Run it in shadow mode to review everything, assisted for one-click sends, or autonomous to resolve within-policy tickets on its own.
Highlights
- Auto-triage every ticket by intent, sentiment, and urgency
- Replies grounded in the real order, tracking, and refund history
- Guardrails escalate out-of-policy refunds to a human
Languages
English