★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Resolvi ‑ Warranty Management
by Westridge Developments Pty Ltd
Manage product warranty claims start to finish. Cut handling time and capture real fault data.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $49.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Resolvi ‑ Warranty Management
Process product warranty claims on Shopify in a single workflow. Customers submit structured claims through a portal embedded in your theme. Your team makes item-level decisions per claim: approve one product, deny another, issue store credit for a third. Shopify executes the outcome with replacement draft orders, refunds, or gift cards. Track fault types, trends, and cost per claim with built-in analytics, and review customer photos and video in a searchable gallery.
Highlights
- Branded warranty claims portal embedded directly in your Shopify theme.
- Item-level decisions per claim: approve, deny, replace, refund, or credit.
- Automated replacement draft orders, refunds, and gift cards in Shopify.
- Fault analytics: track types, trends, claim rates, and cost per product.
- Searchable, filterable gallery of customer-submitted fault photos and video.
Languages
English