Respondize | AI Email Support

Name: Respondize | AI Email Support
Price: 10.49 USD
Rating: 5 (2 reviews)
Author: Respondize

by Respondize

View on Shopify

Atiende correos de soporte con IA y contexto de pedidos. Revisa borradores o automatiza respuestas.

Helpdesk Free plan

Rating: 5.0
Reviews: 2
Pricing from: $10.49/mo
Launched: Feb 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Respondize | AI Email Support

Respondize convierte los correos de soporte en tickets organizados y muestra el contexto del cliente y del pedido en cada conversación. La IA clasifica consultas y genera borradores basados en las políticas de tu tienda. Puedes elegir categorías, horarios y demoras para enviar respuestas automáticas. Los casos sensibles se escalan para revisión humana. También puedes gestionar devoluciones y crear descuentos desde el correo.

Highlights

Clasifica correos y genera borradores con IA según tus políticas
Muestra pedidos y clientes junto a cada conversación de soporte
Automatiza correos, teniendo en cuenta categorías, horarios y demoras
Gestiona devoluciones y crea descuentos desde el mismo correo

Languages

English and Spanish

Rating breakdown

Pricing

Free Free
- · 150 créditos mensuales
- · Borradores generados con IA
- · Bandeja de entrada clasificada
- · 1 miembro del equipo
Starter $10.49 /mo

Créditos mensuales: 0,10 € por crédito. Packs opcionales: 0,12 € por crédito.
- · Créditos mensuales configurables
- · Borradores generados con IA
- · Contexto de pedidos y clientes
- · Bandeja de entrada clasificada
Advanced $19.81 /mo

Créditos mensuales: 0,10 € por crédito. Packs opcionales: 0,12 € por crédito.
- · Todo lo incluido en Starter
- · Respuestas automáticas configurables
- · Categorías, horarios y demoras
- · Escalado para revisión humana

Developer

Respondize

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.