★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
ReturnMate: Returns & Warranty
by Mate HQ
Run returns, warranty and repairs in one workflow with clearer costs, handovers and accountability.
Returns and warranty - Other
Free plan
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $49.00/mo
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About ReturnMate: Returns & Warranty
ReturnMate brings returns, warranty claims, repairs, exchanges and logistics into one post-sale operations platform. Manage every RMA from customer request through receiving, inspection, repair, replacement or refund. Give customer service, warehouse and repair teams one shared workflow with audit trails, SLA visibility, fault-code tracking and supplier insights. Built for complex or regulated products, with dangerous goods support and multi-location workflows.
Highlights
- One workspace for customer service, warehouse, logistics, repairs and warranty
- Simple RMA flows with audit trail, team views, saved filters and SLA visibility
- Dashboards for faults, suppliers, repairs, labour and post-sale reporting
Languages
English