SB AI Chatbot: Sales & Support

Name: SB AI Chatbot: Sales & Support
Price: 9.99 USD
Author: Startbit IT Solutions Pvt. Ltd.

by Startbit IT Solutions Pvt. Ltd.

View on Shopify

AI shopping assistant that recommends products, answers questions, and automates support.

Chat Support - Other Free plan

Rating: —
Reviews: 0
Pricing from: $9.99/mo
Launched: Jul 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About SB AI Chatbot: Sales & Support

SB AI Chatbot turns your storefront into a 24/7 sales and support assistant. It recommends products, answers FAQs, tracks orders, and searches your catalog in real time learning from your policies, FAQs, and uploaded documents to reply accurately. Complex questions hand off smoothly to your team. Match the assistant to your brand and manage every conversation from your embedded Shopify admin.

Highlights

AI product recommendations that turn questions into sales
Instant answers from your FAQs, policies & uploaded docs
Real-time order lookup & tracking inside the chat
Smart human handoff with automatic ticket creation
Train the AI on your products, policies & documents

Languages

English

Rating breakdown

No reviews yet.

Pricing

Free Free
- · 3 conversations/month, 2 support tickets
- · 50 total AI messages
- · 50 AI-trained products, 5 FAQs
- · Basic Knowledge Base, Order Lookup
Starter $9.99 /mo

$0.20 per usage bundle after plan limits. Includes conversation, ticket, 2 documents.
- · 40 conversations/month
- · 20 messages/conversation and tickets
- · 2500 AI-trained products, 10 FAQs
- · Product Recommendations, Knowledge Base
Pro (Recommended) $19.99 /mo

$0.20 per usage bundle after plan limits. Includes conversation, ticket, 2 documents.
- · 80 conversations/month,50 support ticket
- · 30 messages/conversation, 50 FAQs
- · 10000 AI-trained products, Order Lookup
- · Advanced Knowledge Base, Human Handoff
Extended $49.99 /mo

$0.20 per usage bundle after plan limits. Includes conversation, ticket, 2 documents.
- · 150 conversations/month,100 FAQs Tickets
- · 75 messages/conversation
- · 50000 AI-trained products, Order Lookup
- · Advanced Knowledge Base, Human Handoff

Developer

Startbit IT Solutions Pvt. Ltd.

Apps tracked: 5
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.