Simple Chat: AI helpdesk
by SA Inc.
Answer shoppers over chat and email with AI that uses your orders and policies. Staff handle less
- Rating
- —
- Reviews
- 0
- Pricing from
- Free
- Launched
- Dec 2025
First seen 18 Sep 2026 · Data updated 1 week ago
About Simple Chat: AI helpdesk
Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload.
Highlights
- AI Support Agent: Answers using custom data, products, orders, and FAQs.
- Order Self-Service: AI looks up orders, updates addresses, and cancels orders.
- Automated Follow-Ups: AI re-checks orders and updates customers without staff.
- Back-in-Stock Alerts: Capture emails and notify shoppers when products restock.
- Unified Inbox: Manage chat and email conversations in one admin-embedded view.
Languages
English and Japanese