ResponseCX

Name: ResponseCX
Price: 170 USD
Author: Stateset, Inc.

by Stateset, Inc.

View on Shopify

Autonomously resolve your tickets

Helpdesk

Rating: —
Reviews: 0
Pricing from: $170.00/mo
Launched: May 2021
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About ResponseCX

ResponseCX delivers intelligent, autonomous AI Agents that execute tasks, make decisions, and drive results. Our digital workforce revolutionizes DTC customer service operations, handling everything from order modifications to subscription changes with unparalleled efficiency. Join us in reshaping the commerce landscape with AI-driven, result-oriented solutions that transform your CX operations and delight your customers.

Highlights

Accurate and personalized ticket resolution using AI
Auto-close tickets that have been resolved with personalized responses.
Integrated with Gorgias for auto-resolving customer tickets
Add and Update answers based on your knowledge base, rules and brand attributes
Automate Order Cancellations, Order Tagging and Order Modifications

Languages

English