Support Board ‑ Chat & Chatbot

Name: Support Board ‑ Chat & Chatbot
Price: 5 USD
Rating: 4.1 (2 reviews)
Author: Schiocco LTD

by Schiocco LTD

View on Shopify

OpenAI chatbot that automatically answers store-related questions. See user carts, orders, and more.

Chat Free plan

Rating: 4.1
Reviews: 2
Pricing from: $5.00/mo
Launched: Nov 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 2 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Support Board ‑ Chat & Chatbot

Automate your customers' communication with artificial intelligence-driven chatbots and a chat system designed for both human agents and AI. Innovative chatbot powered by OpenAI that autonomously answers inquiries about your Shopify store and products by retrieving real-time data directly from your store. Access detailed customer information, order history, cart items, and more directly in the Support Board admin area. Easily select and send product card messages with just one click.

Highlights

Omni-channel: WhatsApp, Instagram, Facebook, Telegram, Emails, SMS, and more.
Our chatbot knows your store and answers your customers' questions.
Display the products the user searched for via cards and sliders.
Synchronize logged-in Shopify users and access customer details within the admin
Create a help center area accessible from a dedicated page or within the chat.

Languages

Amharic, Chinese (Traditional), Chinese (Simplified), Vietnamese, Ukrainian, Turkish, Thai, Swedish, Sundanese, Serbian, Albanian, Slovenian, Slovak, Russian, Romanian, Portuguese (Portugal), Portuguese (Brazil), Polish, Punjabi, Norwegian, Macedonian, Mongolian, Burmese, Malay, Dutch, Lithuanian, Korean, Georgian, Japanese, Italian, Icelandic, Hungarian, Croatian, Hindi, Hebrew, Indonesian, French, Filipino, Finnish, Persian, Estonian, Spanish, English, Greek, German, Danish, Czech, Bulgarian, and Arabic

Rating breakdown

Pricing

Free Free

White Label $20 a year; Credits from $5
5000 messages $5.00 /mo

White Label $20 a year; Credits from $5
7000 messages $7.00 /mo

White Label $20 a year; Credits from $5
10000 messages $10.00 /mo

White Label $20 a year; Credits from $5

Developer

Schiocco LTD

Apps tracked: 1
Average rating: 4.1

Developer page on Shopify →

Competing apps

Same categories, largest first.