★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
tawk.to Live Chat
by tawk.to
tawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time.
- Rating
- 3.6
- Reviews
- 89
- Pricing from
- —
- Launched
- Nov 2015
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About tawk.to Live Chat
The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.
Highlights
- View and manage Shopify orders directly from chats and tickets.
- Personalize greetings with triggers based on location, past visits, and more.
- Provide fast, accurate responses with canned “shortcut” message templates.
- Manage unlimited customers and organizations in your CRM.
- Need help? Reach out to our support team 24x7 for live assistance.
Languages
English