★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
TenChaty: AI Chatbot+Live Chat
by Tencent Cloud International Pte. Ltd.
AI Chatbot & Live Chat by Tencent Cloud — 24/7 Support
- Rating
- 5.0
- Reviews
- 4
- Pricing from
- $9.90/mo
- Launched
- Oct 2025
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About TenChaty: AI Chatbot+Live Chat
Stop losing sales to unanswered questions and time zone gaps. TenChaty, a customer support solution by Tencent Cloud, combines an intelligent AI chatbot with a powerful live chat platform designed specifically for Shopify merchants. Get instant, 24/7 customer support and FAQs in multiple languages, seamless agent handoff, and deep sales insights — all set up in under 3 minutes.
Highlights
- Provide instant, 24/7 customer support with advanced AI sales assistance
- Upload docs, set FAQs, discounts and prompts. AI learns fast, answers accurately
- Manage conversations with your team from any channel in one inbox
- Let customers track and inquire about orders directly in the chat
- Ready-to-go, Zero Code AI Agent trained on your store details
Languages
English