HeloRobo : WhatsApp & LiveChat

Name: HeloRobo : WhatsApp & LiveChat
Price: 29 USD
Rating: 4.3 (5 reviews)
Author: Helorobo

by Helorobo

View on Shopify

Increase revenue by unified inbox, WhatsApp api, conversational commerce & customer support in chat.

Chat Selling online - Other Free plan

Rating: 4.3
Reviews: 5
Pricing from: $29.00/mo
Launched: Mar 2023
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 5 reviews · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About HeloRobo : WhatsApp & LiveChat

Manage all WhatsApp, Instagram and Facebook chats with omnichannel support. Answer messages with multiple agents on shared team inbox. Increase your revenue by upselling & cross-selling. Reduce response time by replying fast and instant with quick responses and automated messages. Send personalized campaigns with high open rate & call-to action button thanks to the WhatsApp Business API. Share & sell your products with your customers in chat with e-commerce integration. All in one with HeloRobo.

Highlights

Manage all WhatsApp, Instagram and Facebook messages in unified inbox
Increase customer success thanks to quick reply, automatic message
Reply Instagram & Facebook comments automatically and convert comments into sale
Send personalized bulk messages via WhatsApp API. Discover WhatsApp marketing
Share and sell your products from WhatsApp, Instagram & Facebook chat

Languages

English

Rating breakdown

Pricing

Free Plan Free
- · 1 Operator
- · 1 LiveChat Channel
- · All features are free for 14 days
Starter Plan $29.00 /mo
- · 3 Operator
- · 1 Whatsapp Channel
- · 1 Facebook Messenger Channel
- · 1 Instagram DM Channel
E-Commerce Plan $59.00 /mo
- · 5 Operator
- · 3 Whatsapp & 3Messenger & 3 Instagram DM
- · Telegram & LiveChat Channel
- · Thinker Module
Professional Plan $99.00 /mo
- · 10 Operator
- · 5 Whatsapp &5 Messenger &5 Instagram DM
- · Telegram & LiveChat Channel
- · Thinker Module

Developer

Helorobo

Apps tracked: 4
Average rating: 4.3

Developer page on Shopify →

Competing apps

Same categories, largest first.