WildGoose Live Chat

Name: WildGoose Live Chat
Author: WildGooseLiveChat

by WildGooseLiveChat

View on Shopify

A platform that covers multiple channels of communication between you and customers

Chat Free plan

Rating: —
Reviews: 0
Pricing from: Free
Launched: Feb 2024
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About WildGoose Live Chat

WildGoose customer service is a cross-border customer service tool, covering multiple channels such as website, Email, Facebook, Instagram, Telegram and Line. It can be used as an independent website tool for e-commerce or other scenarios that require real-time online communication. It can improve manual efficiency, conversion rate, repurchase rate, customer satisfaction, precipitate private domain traffic, and empower business growth!

Highlights

Multi-channel live chat: A platform covers multiple channels of communication
Automatic translation: Messages can be automatically translated
Data statistic: Provide agent workload, service quality and other indicators
Efficient agent collaboration: Agents can communicate through the same platform

Languages

Chinese (Simplified) and English