★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Cortimo — AI Customer Support
by Cortimo
Customers self-serve refunds, returns, and order tracking — in chat, without opening a ticket. Power
- Rating
- 1.0
- Reviews
- 1
- Pricing from
- $29.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Cortimo — AI Customer Support
Most customer support questions are repetitive: "where is my order", "can I return this", "is it in stock". Cortimo answers them instantly using your real Shopify catalog, orders, and store policies — so your team only handles cases that genuinely need a human. Customers don't just get answers — they take action. Returns, refunds, cancellations, and order tracking happen inside the conversation through structured action cards, with actual order data pulled from Shopify in real time.
Highlights
- Customers self-serve refunds, returns, cancellations, and order tracking in chat
- Answers from your real Shopify catalog, orders, and policies
- Customize AI agents and add new specialized agents from your dashboard
- Run Python code in chat for advanced workflows
Languages
English, French, German, Romanian, Russian, Spanish, and Italian