Helmsly
by Helmsly
AI customer support with limits you set. Handles WISMO, refunds, and returns — escalates the rest.
- Rating
- —
- Reviews
- 0
- Pricing from
- $29.00/mo
- Launched
- May 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About Helmsly
Helmsly is an AI customer-support agent built specifically for Shopify. It reads your products, pages, and policies, then handles WISMO questions, returns, refunds, cancellations, and discount requests across chat and email — with caps you set, so the AI never exceeds the rules you'd give a human teammate. You configure per-action limits for refunds, returns, and discounts in your admin, and the AI escalates anything outside them to your inbox.
Highlights
- Answers "where is my order?" with real-time tracking from Shopify
- Handles refunds, returns, and cancellations — within caps you set
- Creates discount codes within configurable per-action limits
- Ingests products, pages, and policies automatically
- Escalates to email when confidence drops or customer asks
Languages
English