Kamli: AI chatbot + Live Chat

Name: Kamli: AI chatbot + Live Chat
Price: 19.99 USD
Rating: 5 (1 reviews)
Author: Kamli Apps

by Kamli Apps

View on Shopify

Live chat, AI chatbot, customer support, FAQ, order tracking, helpdesk, help center, ticket support

Chat

Rating: 5.0
Reviews: 1
Pricing from: $19.99/mo
Launched: Jun 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 1 review · generated 1 second ago

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Worst recent reviews

1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

★★★★★

The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.

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About Kamli: AI chatbot + Live Chat

AI chatbot, live chat solution for Shopify stores. Deliver 24/7 customer support and customer service with AI-powered conversations, FAQ automation, order tracking, helpdesk management, ticket automation, and help center support. Answer customer questions instantly, automate support workflows, provide product recommendations, recover sales, improve customer engagement, reduce support tickets, and enable seamless human handoff. Customer Support AI, AI assistant, sales chatbot, shopping assistant

Highlights

AI chatbot & Live Chat – 24/7 instant customer support with human handoff
Embedded FAQ accordion block for product, collection and home pages
Order Tracking & Support – Real-time order status, shipping & returns help
Helpdesk & Ticket Management – Reduce support tickets with smart automation
HelpCenter – A dedicated page to search FAQs and find instant answers

Languages

English, Hindi, Urdu, Punjabi, Gujarati, Marathi, Tamil, Telugu, Kannada, Malayalam, Odia, Assamese, Arabic, Chinese (Simplified), Japanese, Korean, French, Spanish, German, Italian, Portuguese (Portugal), Russian, Turkish, Dutch, Vietnamese, Indonesian, Greek, Persian, and Sanskrit

Rating breakdown

Pricing

Basic $19.99 /mo
- · 500 AI chatbot conversations per month
- · 250K AI tokens included monthly
- · Train up to 500 products
- · Train on up to 25 knowledge documents
Professional $49.99 /mo
- · 2K AI chatbot conversations per month
- · 1.5M AI tokens included monthly
- · Train up to 2.5K products
- · Train on up to 100 knowledge documents
Enterprise $99.99 /mo
- · 10K AI chatbot conversations per month
- · 5M AI tokens included monthly
- · Train up to 10K products
- · Train on up to 500 knowledge documents

Developer

Kamli Apps

Apps tracked: 1
Average rating: 5.0

Developer page on Shopify →

Competing apps

Same categories, largest first.