LumiTalk AI Support

Name: LumiTalk AI Support
Price: 29 USD
Author: Luminous Tec

by Luminous Tec

View on Shopify

AI-powered customer support assistant that answers customer questions using your store’s data.

Chat Free plan

Rating: —
Reviews: 0
Pricing from: $29.00/mo
Launched: Jun 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

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About LumiTalk AI Support

LumiTalk helps merchants manage customer inquiries directly within Shopify. The app uses AI to respond to common customer questions based on store data like orders, shipping, and products. It reduces support workload by handling routine queries inside the admin interface. No need for external tools or manual copy-pasting—merchants can manage everything in one place.

Highlights

AI voice answers customer questions using real store data
Handles chat, email, and SMS support alongside voice calls
Auto-replies to common email questions and escalates the rest
Unified inbox for email, chat, SMS, and voice conversations
Creates and assigns support tickets automatically

Languages

English, Spanish, and French

Rating breakdown

No reviews yet.

Pricing

Free-Chat Free
- · AI-Powered Responses
- · Support level : Email support
Lumi AI Chat $29.00 /mo
- · AI-Powered Responses
- · Voice Support
- · Support level : Email support
- · Analytics Dashboard
Professional Chat $99.00 /mo
- · Advanced automation for scaling stores
- · View Draft Orders
- · Manage Draft Orders
- · View Fulfillment Services
Enterprise Chat $299.00 /mo
- · Full-featured solution for large operati
- · View Draft Orders
- · Manage Draft Orders
- · View Fulfillment Services

Developer

Luminous Tec

Apps tracked: 1

Developer page on Shopify →

Competing apps

Same categories, largest first.