The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
SaleSmartly: AI Chat & Inbox
by SaleSmartly
Turn store visits into conversations with AI chat, omnichannel inbox, and team support.
Chat
Free plan
- Rating
- 5.0
- Reviews
- 18
- Pricing from
- Free
- Launched
- Apr 2022
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About SaleSmartly: AI Chat & Inbox
Turn more store visits into sales with SaleSmartly. Add branded live chat and manage WhatsApp, Instagram, Facebook Messenger, TikTok, email, and more from one shared inbox. Let AI answer common questions 24/7, translate conversations in real time, and hand complex chats to your team with full customer context. Use tags, notes, segments, automation, and performance insights to follow up faster and deliver consistent support as your store grows.
Highlights
- Connect website chat and supported messaging channels in one shared inbox.
- Deploy an AI employee to respond, qualify, translate, and hand off conversations
- Route conversations to teammates with customer context and chat history.
- Support global shoppers faster with real-time conversation translation.
- Segment contacts and track service and team performance from one workspace.
Languages
Chinese (Simplified), Chinese (Traditional), English, French, Thai, Vietnamese, Indonesian, Malay, Korean, Portuguese (Brazil), Khmer, Filipino, Japanese, Spanish, Russian, Hindi, Turkish, and Burmese