★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Shopbot: AI Customer Calls
by ShopBot
Call-first AI support. Answers customer phone calls with live orders, returns & tracking. Free chat.
- Rating
- 5.0
- Reviews
- 2
- Pricing from
- $39.00/mo
- Launched
- Dec 2024
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Shopbot: AI Customer Calls
Shopbot is an AI call assistant purpose-built for Shopify. It connects to your store to resolve order tracking, returns, exchanges, and product questions by phone. Add local phone numbers for each market, keep transcripts, and escalate to your team when needed. A free on-site chatbot is included for pre-sale and simple FAQs.
Highlights
- Answers your customer calls automatically with live Shopify data
- Live order lookups: status, shipments, delivery ETAs from Shopify
- Auto-syncs with Shopify: catalog, adds/removes, qty/size updates
- Brand-tuned voice: custom greeting, tone, allowed actions
- Seamless human handoff when needed; transcript included
Languages
English, Dutch, French, Spanish, Portuguese (Brazil), German, Hungarian, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Finnish, Italian, Japanese, Korean, Norwegian (Bokmål), Polish, Portuguese (Portugal), Swedish, Thai, and Turkish