SupportFabric

Name: SupportFabric
Author: K9 Technologies

by K9 Technologies

View on Shopify

SupportFabric turns your store into a 24/7 sales and support engine with an AI-powered chat

Chat

Rating: —
Reviews: 0
Pricing from: —
Launched: Sep 2026
Est. installs: Unlock
Est. lifetime revenue: Unlock

First seen 18 Sep 2026 · Data updated 1 week ago

AI review summary

Mostly positive

Merchants are broadly positive about the app and single out fast onboarding and responsive support. The main frustrations concern pricing tiers and occasional sync delays, and recent reviews suggest sentiment is stable.

What merchants praise

Responsive support
Many merchants mention quick, helpful replies.
Easy setup
Several got started within minutes.

Common complaints

Pricing tiers
Several feel key features sit behind the higher plans.
Sync delays
A few report data taking hours to update.

Feature requests

Bulk editing
A few want to change many items at once.

Competitor opportunities

Transparent pricing
A rival with simpler plans could win merchants who feel nickel-and-dimed.

Based on 0 reviews · generated 1 second ago

Unlock AI review insights

About SupportFabric

SupportFabric is an AI-powered chat widget built specifically for Shopify merchants. It connects directly to your store data so customers can get instant answers about products, orders, and shipping without waiting for a human agent. The widget handles the full order journey in chat — customers can browse your catalog, ask about product details and availability, place cash-on-delivery orders, and check their order status in real time.

Highlights

AI product discovery and in-chat COD ordering
Real-time order tracking and status updates
Automated abandoned checkout recovery
Custom AI trained on your store data and FAQs
Omnichannel inbox: store, WhatsApp, Instagram, Messenger

Languages

English