★★★★★
The app stopped syncing after the last update and support took a week to reply. We lost orders during the outage and had to switch to a competitor.
Support Pilot AI ‑ helpdesk
by JR management
Each support ticket becomes a revenue action — reply, recommend, recover, resell. 24/7.
- Rating
- 5.0
- Reviews
- 1
- Pricing from
- $15.00/mo
- Launched
- Mar 2026
First seen 18 Sep 2026 · Data updated 1 week ago
Worst recent reviews
1- and 2-star reviews reveal what this app gets wrong: the gaps a competitor could fill.
About Support Pilot AI ‑ helpdesk
Stop treating customer support as a cost center. Every ticket is paid customer attention. SupportPilot reads each message, finds the order, applies your policy, replies in your tone, and triggers the right business action: refund + VIP offer, sizing + cross-sell, complaint + churn flag, compliment + review request. Auto-send by default, surgical escalation on what you flag. Connects Gmail, Outlook, IMAP, live chat. GDPR, EU-hosted.
Highlights
- Replies, recommends, recovers, and resells on every ticket — 24/7
- Connects Gmail, Outlook, IMAP/SMTP and a live chat widget in one inbox
- Looks up store orders, tracking, refunds and customer history per ticket
- Triggers business actions per ticket: refund offers, cross-sell, churn flag
- Human approval required before any AI reply is sent to a customer
Languages
French and English