TicketON — AI & Live Chat
by TicketON
AI live chat & helpdesk. It answers shoppers and handles orders, refunds and discounts in chat
- Rating
- —
- Reviews
- 0
- Pricing from
- $19.00/mo
- Launched
- Jul 2026
First seen 18 Sep 2026 · Data updated 1 week ago
About TicketON — AI & Live Chat
TicketON adds an AI live chat widget to your store. The AI chatbot answers product and order questions, checks order status, recommends products, and can create discounts, cancel or refund orders, and update shipping addresses in the chat. When a shopper needs a person, the conversation hands off to your team. You manage web, Telegram, email, and Shopify chats in one helpdesk inbox, with a knowledge base, saved replies, voice and video calls, business hours, and analytics.
Highlights
- Live chat & AI: Answer shoppers and handle orders, refunds, and discounts
- Inbox & team: Manage web, Telegram, and Shopify chats in one shared inbox
- Voice & video calls: Talk to customers with screen sharing inside the chat
- Help center: Let customers find answers on their own with FAQs and articles
- Mobile app: Manage your inbox and take calls from anywhere, anytime
Languages
English, Russian, Ukrainian, Portuguese (Portugal), Spanish, French, and German